The WSAA Way 

WSAA delivers value to our members and their customers and communities by:

• Connecting and collaborating with members, and within and beyond the water sector.
• Supporting our members to create value for their customers and communities, and lift performance.
• Leading the water sector through our advocacy.
• Championing a diverse, inclusive, safe and sustainable organisation and sector.

In 2025, WSAA celebrates 30 years of collaborating and connecting with water utilities, the wider water sector, governments and communities.

WSAA Strategy 2030

The Strategy includes five strategic priorities with success measures and activities. The five priority areas are:

• Water Security - Achieve equitable access to safe and secure water and wastewater services
• Customer Value - Deliver long-term financially sustainable and affordable services to customers
• Resilient and Regenerative future - Embrace resilience through circular design, safeguarding the wellbeing of future generations in our cities and towns
• First Nations - Reduce disparity of First Nations peoples access to services and increase engagement with First Nations peoples
• People and Capability - As a sector of choice, ensure our people and organisations are ready now and for the future.