The National Performance Report 2014-15: urban water utilities details water resources, finance, pricing, assets, health, environment and customer numbers information collected from 80 water utilities and councils and seven bulk water suppliers.
WSAA welcomes the release of the Report and the continued transparency of the urban water industry through this type of robust and regular public reporting. Australia’s urban water sector is well trusted by the community, as demonstrated by the continued reduction in the national median for water and sewerage complaints.
While utilities continue to focus on meeting customer and stakeholder needs they are also diversifying their supplies. With increases in the nationwide recycled water supplied, the industry continues to play an essential role in the productivity and liveability of our cities and regions. Utilities across Australia are also seeking to be more efficient as demonstrated by the decrease in the median operating costs per property of five per cent.
The Report, complete data set and other information is available on the BoM website at: www.bom.gov.au/water/npr
17 Mar 2016
