The National Water Commission sought comment on the future of the urban water industry.
The Water Services Association of Australia (WSAA) and its members have recently released a vision for the urban water industry to 2030: Customer driven, enriching life. This vision reflects both the efforts of the industry to ensure the customer is at the centre of all our activities and the vital role water plays in all our lives. This submission establishes how WSAA’s members are implementing the 2030 vision and identifies the highest priorities for utilities, regulators, state governments and nationally through the Council of Australia Governments (COAG). In line with the National Water Commission’s (NWC) focus, we pay particular attention to the role for national action.